INFORMATION

Overview

We respect the privacy of every individual who visits our website. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 16th of August 2020.

This privacy policy explains how we use any personal information. We collect information about you when you contact us through our contact form, registration form, email, letter or phone call.

Any information collected and stored, including cookies will be used for the following purposes;

1. Provision of any information you might request.
2. Provision of quotations, products and services.
3. Registration to our web application and its secure access.

Your data

We share your personal data with trusted third parties where necessary. The policy we apply to those organisations to keep your data safe and protect your privacy is as follows;

1. We provide only the information they need to perform their specific services.
2. They may only use your data for the exact purposes we specify in our contract with them.
3. We work closely with them to ensure that your privacy is respected and protected at all times.
4. If we stop using their services, any of your data held by them will either be deleted or anonymised.

Examples of the type of third parties we work with are;

1. Companies with whom we have an agency agreement.
2. IT companies who support our website, emails and file server.
3. Logistic companies who deliver our products to you.
4. Marketing companies who help us promote our products and services.

Access to your data

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may request a small charge for this service in order to cover our administration cost which will be no more than £10 + VAT. You may ask us to correct or remove information you think is inaccurate.

Cookies & Search Box

We do not use any tracking cookies to monitor and/or analyse your visits to our website. We only use first-party session cookies which are essential to the running of our web application as they allow us to maintain your secure login sessions and to prevent any unauthorised access. They will be automatically deleted at the end of a browser session.

We keep records of the keywords typed in our search box in order to review and improve our website contents. This information is only processed in a way which does not identify individuals.

Additional information

We hope this privacy notice has been helpful in clarifying the way we handle your personal data and your rights to control it. If you have any questions that haven't been covered, please contact our team.